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Skip the API docs

We’ve abstracted the most common API endpoints so you can focus on building the logic for your customers’ use cases.

Ticketing Cases

This object represents individual records of issues or requests

Comments

This object represents additional notes, updates, or discussions related to tickets

Company Ticketing

This object represents the organization or company using the ticketing system

Contacts Ticketing

This object represents individuals or entities associated with tickets

Conversations

This object represents ongoing discussions or correspondence between users and customers within the ticketing system

Customer Ticketing

This object represents individuals or entities who have raised inquiries

Incident

This object represents a problem or an issue that needs to be addressed

Messages Ticketing

This object represents communications exchanged between users and customers within the ticketing system

Notes Ticketing

This object represents additional notes, updates, or discussions related to tickets

Service

This object represent an application, component, or team you wish to open incidents against

Tags Ticketing

This object represents labels or keywords assigned to tickets.

Tickets

This object represents individual records of issues or requests

Agents

This object represents individuals responsible for managing support requests within the ticketing system.

Users Ticketing

This object represents individuals within the organization who have access to the ticketing system

Ticket Attachment

This object represents files or documents attached to tickets